The 3 Steps to Driving Human-Centered Healthcare Experiences
Sponsored by
Qualtrics
October 3, 2022
Amid financial pressures, a changing competitive landscape, and shortages in talent, the healthcare industry has reached a tipping point. Today, leaders are eager to transform experiences, expand market share, and set the standard for healthcare while navigating a convergence of patient consumerism and digital transformation.
In order to meet these modern demands, healthcare organizations must evolve their listening strategies and act with empathy.
In this guide you'll learn:
Three ways to foster human-centered experiences throughout your entire organization
The cost of empathy deficiencies to patients and employees – and how to avoid them
How to leverage real-time data, closed-loop processes, and AI to modernize your experience programs
Real World Evidence Supports the Effectiveness of Antimicrobial Stewardship
Sponsored by
bioMérieux
September 30, 2022
Antimicrobial stewardship initiatives have proven medical and economic benefits. This consolidated review of real-world and scientific evidence details how antimicrobial stewardship initiatives are shown to improve patient outcomes and reduce healthcare costs. Success data from published evaluations highlight the impact that stewardship can have in your health system, including:
Decrease in all-cause mortality rate
Decrease in incidents of C. diff and MRSA infection
Healthcare organizations are feeling the pressure of staffing shortages. There is a strong need to do more with less, and to make the most out of limited resources. The good news is that with the right tools in place, revenue cycle leaders are finding innovative ways to work smarter and focus their attention on higher priority, less manual tasks.
This white paper breaks down the importance of having purpose-built automation in place to streamline processes, simplify cross-training and onboarding efforts, and reduce administrative burden.
Download this content to:
Learn how automation drives efficiency, strengthens employee engagement, and improves the patient financial experience
Discover strategies to implement intelligent automation
Explore where technology allows for faster, fuller payments
Revenue Recovery Strategies for Hospitals and Health Systems
Sponsored by
Inovalon
September 28, 2022
Financial challenges remain a consistent and growing concern for hospitals. These challenges stem from the global pandemic, like a shifting payer mix and a drop in elective procedures. Others have been here all along – complex medical billing rules, changing regulations, and bad debt, just to name a few – but have suddenly come into sharper focus. In this white paper, learn techniques for overcoming old and new revenue challenges by adopting a different perspective on the traditional claim lifecycle.
Conventional strategies for addressing reimbursement shortfalls are reactive: tracking down missing patient information, correcting claims errors post rejection, chasing delinquent self-pay accounts, and so on. A proactive approach that addresses issues before, during, and after a claim, on the other hand, is more effective in capturing revenue; it saves time and requires less labor.
Hospitals large and small are leveraging these strategies to stop revenue leaks, decrease days in A/R, improve cost-to-collect ratios and improve patient satisfaction. Download the white paper now to discover how more robust coverage discovery and eligibility verification solutions can help you preserve financial stability and position your organization for a more secure future.
Case Study: Transforming Financial Clearance and Prior Authorization Processes
Sponsored by
Waystar
September 26, 2022
With 15 hospitals in three states and almost four million patient visits per year, UCHealth needed to transform its processes for financial clearance and prior authorization in preparation for its next phase of growth.
Manual, high touch payer interactions, lack of payer authorization rules, and decentralized processes continued to negatively affect staff capacity, wasting up to 70% of staff time. This led to a near-constant need to hire more employees, higher than- necessary delays in securing authorization and increased denials and write-offs.
In this case study, learn how UCHealth was able to:
Is Technology the Answer to the Worsening Denials Problem?
Sponsored by
Experian Health
September 23, 2022
Industry survey shows nearly two-thirds of providers audited claims technologies as denials increased during the pandemic.
While denials are not a new headache, they are a problem that worsened throughout the pandemic for most hospitals and health systems. A recent Experian Health–sponsored survey by HealthLeaders reveals denials increased at 80% of healthcare organizations since 2019, with 43% experiencing a 10% to more than 20% increase. Thirty percent of organizations say 10% to more than 15% of claims lead to a denial.
In this exclusive report, gain key insights into how leaders from across the healthcare ecosystem view the worsening denials problem along with various perspectives on the impacts of expanding technology.