Ambulatory and Outpatient Care: Embracing Consumer Needs for Flexibility and Access

Healthcare is ultimately about doing what is best for the patient, and as consumers, patients are increasingly seeking care closer to home, without waiting to see a physician, and in more cost-effective settings. Improvements in medical technology have made some of this possible, but a change in provider thinking is also driving the trend. More and more, providers are listening to the voice of the consumer as they develop and execute their ambulatory and outpatient strategy.