Patients are paying more for their healthcare, and leaders need to strategize and keep them happy.
Healthcare costs for patients are skyrocketing, leaving some with larger bills from healthcare organizations.
As the leaders on the front lines of the patient financial experience, revenue cycle execs need to figure out how to create a more positive financial experience while keeping processes streamlined and efficient for their staff.
How are they pulling it off?
Hear from Brandon Burnett, Vice President of Revenue Cycle at Community Medical, Heather Dunn, Vice President and Chief Revenue Cycle Officer at Vanderbilt University Medical Center, and Melissa Woods, AVP of Revenue Cycle at Ochsner Health, as they discuss how they are improving their patient financial experience in light of patients paying more for their healthcare costs.
Amanda Norris is the Director of Content for HealthLeaders.