Portals, portals everywhere. Patient payment portals are great, but there's something to be said about too much of a good thing.
Technology is the cornerstone of any successful revenue cycle, especially when it comes to patient payment portals. But at a time when patients expect the Amazon payment experience, how can leaders pair down their options to create a seamless experience for patients?
The answer may be more “simple” than you think.
Hear from Brandon Burnett, Vice President of Revenue Cycle at Community Health Systems, and Heather Dunn, Vice President and Chief Revenue Cycle Officer at Vanderbilt University Medical Center, in this week’s HealthLeaders Shorts on how to keep payments simple.
“Make it simple, and they will pay.”
Heather Dunn, Vice President and Chief Revenue Cycle Officer at Vanderbilt University Medical Center.
Amanda Norris is the Director of Content for HealthLeaders.