What health systems are doing is not working, says this nurse leader.
On this episode of HL Shorts, we hear from Jennifer Croland, VP and CNO at OSF HealthCare Saint Francis Medical Center, about effective recruitment and retention strategies that CNOs can use to tackle workforce issues. Tune in to hear her insights.
G Hatfield is the nursing editor for HealthLeaders.
KEY TAKEAWAYS
CNOs need to listen to frontline nurses and gauge their needs.
Worklife balance is a huge priority for nurses, and leaders should be flexible with scheduling to accommodate each nurses' situation.
Leaders should look into innovative care models in areas of their health systems that have high turnover rates.