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Revenue Cycle Leaders Meet to Discuss Technology Optimization

Analysis  |  By Amanda Norris  
   October 24, 2022

The 2022 RevTech Exchange is underway in Boston.

While the chilly October rain falls over Boston, prominent revenue cycle leaders are cozying up inside the Boston Park Plaza hotel to discuss revenue cycle technology optimization.

Automation and technology are obviously top of mind for the executives attending this week's HealthLeaders RevTech Exchange. As regulatory burdens and workforce shortages put strains on their revenue cycles, leaders agree technology is where they need to be investing.

"When we think of revenue cycle technology, we need to think about technology in ways that don't just push more work onto other staff, but ways to really automate and streamline our processes," Michael Finley, director of revenue cycle at Bellin health, said during the event kickoff.

Finley is just one of the many revenue cycle executives attending this event designed to bring leaders together to discuss revenue cycle technology strategy.

In a poll conducted by HealthLeaders at the beginning of the event, 47% of the group said their revenue cycle operations are fully automated, while 83% said revenue cycle technology transformation is an absolute and immediate need for their organization.

Today's event included a dynamic workshop led by CIO and digital health futurist Ed Marx where he discussed how revenue cycle teams are now looked upon to raise patient satisfaction while also increasing efficiency.

Discussion sessions were also held that focused on robust conversations about automating front-end processes, including prior authorizations and good-faith estimates, and using technology to help relieve staffing shortages.

Stay-tuned for more coverage of this event which will include “ideas presentations” from prominent leaders such as Lynn Ansely, vice president of revenue cycle management at the Moffitt Cancer Center, and Jennifer Johnson, executive director of utilization management at AdventHealth.

The HealthLeaders Exchange is an executive community for sharing ideas, solutions, and insights. Please join the community at our LinkedIn page.

Join us February 15-17 in Carlsbad, CA, for the 2023 HealthLeaders Revenue Cycle Exchange! To inquire about attending a HealthLeaders Exchange event, email us at exchange@healthleadersmedia.com.

 

“When we think of revenue cycle technology, we need to think about technology in ways that don't just push more work onto other staff, but ways to really automate and streamline our processes.”

Amanda Norris is the Director of Content for HealthLeaders.


KEY TAKEAWAYS

Automation and technology are top of mind for revenue cycle executives. 

As regulatory burdens and workforce shortages put strains on their revenue cycles, leaders agree technology is where they need to be investing.

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