Patient Payment Technology Report

Sponsored by
Salucro

Salucro's Patient Payment Technology Report is designed to give healthcare leadership and their revenue cycle teams a panoramic view of patient payment and billing preferences – and how to take action to create a world class patient financial experience.

 

As healthcare providers continue to invest in tools and implement strategies to keep up with the pace of change, the goal remains a seamless and efficient process for patients and providers.

The Experts' Guide to Digital Transformation

Sponsored by
FIS Global

As a senior healthcare executive managing a skilled team, you know how to keep your organization running smoothly.

But who do you turn to when you face obstacles to long-term growth? If you're looking to drive innovation and transform your operations from the ground up, you need deep expertise in digitization.

Download this guide to find knowledge and toolsets from experts to aid in digital transformation. 

Advancing Hospital Medicine’s Response to the Opioid Crisis

Sponsored by
Elsevier

Bridging knowledge gaps, the Society of Hospital Medicine and Elsevier unite to promote current evidence-based treatments for those hospitalized with opioid use disorder.

The opioid crisis places immense pressure on hospitals, with over 2 million individuals affected by opioid use disorders (OUD) in the United States, as reported by the Society of Hospital Medicine (SHM). Hospitalists and hospital-based clinicians are on the frontline of this epidemic, requiring the latest evidence-based approaches for managing OUD. It’s equally vital to equip hospitalists with patient-centered strategies for initiating conversations about the benefits of beginning treatment while in the hospital and how to access the needed treatment and psychosocial support after leaving the hospital.

Responding to this urgent need, SHM, supported by an Elsevier grant, has developed materials to navigate care for hospitalized patients with OUD. These educational resources include an in-depth primer on OUD treatment and a discussion guide that provides simulated patient cases, recommendations for how to talk to patients, and guidance on care transitions.

Download the whitepaper to learn more about the future of opioid treatment.

The RCM Maturity Framework: A 4-Stage Journey to Digital Transformation and Operational Excellence

Sponsored by
AGS Health

As a leader in healthcare leader, you understand the importance of optimizing your revenue cycle management (RCM) operations and maximizing revenue. However, with mounting financial pressures, labor shortages, and growing demands for efficiency, it can be challenging to know where to start.

In this guide, "The RCM Maturity Framework: A 4-Stage Journey to Digital Transformation and Operational Excellence," AGS Health offers a strategic roadmap to help you navigate your unique journey toward operational maturity and enhanced revenue cycle performance. Take your revenue cycle operations to the next level with this established framework and insights from some of the nation's foremost healthcare organizations. 

Gain key insights into: 

  • A framework outlining four stages of RCM maturity: emerging, foundational, advanced, and high performing.
  • Leveraging the framework to determine the maturity of your organization across three key pillars: service delivery, technology and interoperability, and analytics. 
  • How to benchmark your current level of maturity compared to industry best practices of high-performing organizations. 
  • Creating a customized roadmap to navigate your journey and accelerate the maturation process to enhance revenue cycle performance. 

Nursing Home Case Study: Increasing Reimbursements

Sponsored by
IntelyCare

This case study showcases elevating clinical documentation and enhancing reimbursements for an Ohio skilled nursing facility. Facing documentation issues with Certified Nursing Assistants (CNAs), the facility experienced a rise in "Do Not Returns" (DNRs), a problem pervasive among both full-time and agency staff. 

The study reveals the core issue within the facility's data management system – glitches that led CNAs to miss crucial care documentation. Further investigation unearthed log-in problems, causing undocumented downtimes, and issues with assignment changes. 

While CNA documentation doesn't directly determine reimbursement, it significantly impacts it.

Accurate documentation informs care levels and subsequent reimbursement. CNAs document Activities of Daily Living (ADLs) and patient abilities, driving further assessments by the care team. Centers for Medicare and Medicaid (CMS) strictly adhere to reimbursement rules, emphasizing documentation's billing importance. 

Through collaboration, various systemic improvements were implemented that provided:

  • A 57% reduction in documentation related DNRs
  • Enhanced messaging capabilities, reminders, and training modules to prioritize documentation for nurses.
  • Efficient incident resolution, investigation, and prevention while helping to improve documentation and drive reimbursements for its partner facilities. 

How to Use Analytics to Succeed Under Value-Based Care: A Strategic Guide

Sponsored by
MedeAnalytics

Post-pandemic pressures and pain points, including clinician burnout and massive health inequities, have accelerated the transition from fee-for-service to value-based care.

Despite the ultimate benefits, moving to a value-driven system can be challenging for healthcare organizations, so we've built a strategic guide to help payers and providers along the way.

In this ebook, you'll learn the top 5 ways to leverage analytics for a successful journey to value-based care.

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