Prioritizing Investment in the RCM Patient Experience
Sponsored by
Change Healthcare
March 29, 2023
Every healthcare providers financial performance is more contingent than ever upon a seamless, positive patient experience across the entire revenue cycle.
Every dollar wisely invested in an enhanced patient experience results in higher revenue, higher margins, and lower labor costs.
See how making smart investments can remedy the problems that plague the revenue cycle management process.
IGRA Blood Testing: Possibly the best kept secret in tuberculosis testing
Sponsored by
Quest Diagnostics
March 28, 2023
The Interferon Gamma Release Assay (IGRA) blood test is the most modern, economical, and efficient means of tuberculosis screening. So why do 3-out-of-4 healthcare providers continue to default to the 100-year-old Mantoux tuberculin skin test (TST)?
In this white paper, explore the facts and debunk the myths and misconceptions that have surrounded IGRAs since their inception nearly 2 decades ago.
Key learning points:
How IGRA blood tests use the latest field-proven medical technologies to determine the presence of tuberculosis
How IGRA blood tests are among the most accurate, economical, and efficient form of TB detection
Four Ways Credentialing and Payer Enrollment Impact Fiscal Health
Credentialing and payer enrollment play a critical role in facilitating and maintaining a healthy revenue cycle. Inefficient, manual processes not only create frustration, but also lead to mistakes and delays that can ultimately disrupt cash flow.
By streamlining credentialing and payer enrollment and improving data accuracy, your organization can speed up “time to value” for new providers, increase opportunity for complete reimbursements, and maintain compliance and financial performance.
Download the e-book to:
Explore the costs associated with poor credentialing and payer enrollment practices.
Discuss four ways your organization can facilitate a healthy revenue cycle through credentialing and payer enrollment solutions.
Learn how to complete credentialing faster to control costs and maximize potential for complete and timely reimbursement.
State of Patient Access: 2023 - the Digital Front Door
Sponsored by
Experian Health
March 28, 2023
Will patient access challenges continue to disrupt patients and providers?
This report looks at responses from 2022 healthcare professionals responsible for patient access and 1,001 patients who engaged in care for themselves or a dependent in 2022. It is the third survey in a series fielded by Experian Health since 2020.
Sample findings:
47% of providers feel that access is currently worse than in the previous two years*
Only 29% of patients said they received a cost estimate before they received care
55% of providers said getting patients to engage in digital access services is their greatest challenge
46% of providers plan to invest in digital front door capabilities in the next 6 months*
These and many other topics were addressed in the survey, making this new report a useful means for providers to determine where they stand and a resource for strategy discussions in 2023 and beyond.
The Post-Call Center Era: How to Reduce Call Volumes And Increase Patient Satisfaction With Automation
Sponsored by
Notable
March 15, 2023
Today, the call center is the "non-digital" front door for most health systems. But with persistent staffing shortages and antiquated technology, call centers are frequently unable to keep up with the volume.
The answer isn't making agents more efficient. The answer is reducing the number of calls to the call center.
In this whitepaper, you will learn:
Why the call center must be reimagined to meet today's needs
New approaches to optimizing patient access, while eliminating downstream work for staff
Best practices for transforming the call center into a competitive differentiator
8 Recommendations to Improve Leadership Candidate Experience
Sponsored by
AMN Healthcare
March 13, 2023
Organizations are increasingly recognizing that the competitive talent market places a high premium on effectively managing candidate relationships.
Consistent success in placing leaders demands skillful management of multiple components of the recruiting process.
This Industry Report focuses on candidate experience, an increasingly important variable in the search process, and offers eight practical strategies to enhance a candidate's overall experience and sentiment.