Michael Charlton shares his views on how health systems can deal with and benefit from disruptors.
If you’re a leader in charge of a healthcare organization, there’s a good chance you’ve been thinking a lot recently about what disruption in the industry will mean for you.
Whether it’s bad or good is really in the eye of the beholder if you’re a provider. For Michael Charlton, new CEO of AtlantiCare Health System, disruptors give hospitals “guidance on what the consumer wants,” he recently told HealthLeaders.
At the same time, Charlton also recognizes that health systems have the human capital and infrastructure, which will always give them the edge on the inpatient side of the business. Still, providers can’t suffer from complacency and have to continue finding ways to make care convenient for patients.
Watch Charlton opine on the state of disruption in healthcare in the video below.
Jay Asser is the contributing editor for strategy at HealthLeaders.